Return Center

You can return any item free of charge within 30 days of delivery.

1. Fill in the form below. In the message box, please include your order number, the item(s) and size(s) you want to return, and the reason (optional).
2. We reply within 2 business days with a prepaid return label by email.
3. Pack the item(s) unworn with tags attached, attach the label and drop off the parcel with the carrier.

Your refund is issued to your original payment method within 7 business days of receiving your return. Full details: Refund & Return Policy.

You can also email us at mail@madeconceptstore.shop or call +33 3 28 25 50 77 (Tuesday–Saturday, 10:30 AM – 7:00 PM CET).