Payment Policy
Made Concept Store wants your checkout to be simple, transparent and secure.
1. Accepted payment methods
We accept the following cards at checkout:
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- JCB
The payment methods available for your order are always shown at checkout.
2. Currency and prices
All prices are displayed and charged in euros (€) and include French VAT. Shipping costs are shown at checkout before you pay.
3. When you are charged
Your payment is taken when you place your order. You will receive an order confirmation email as proof of your purchase.
4. Payment security
Payments are processed by Shopify's PCI-DSS compliant payment providers over an encrypted (HTTPS) connection. Made Concept Store never sees or stores your full card details.
5. Declined payments
If your payment is declined, please check your card details and available balance, or try another card. If the problem continues, contact your bank or email us at mail@madeconceptstore.shop.
6. Refunds
Approved refunds are issued to your original payment method within 7 business days of receiving your return. See our Refund & Return Policy.
7. Billing questions
If you notice an incorrect charge, contact us at mail@madeconceptstore.shop or +33 3 28 25 50 77 and we will look into it promptly.